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Research Template

Turn raw data into structured findings that feed RFC evidence and prioritisation.

What question were we trying to answer?

[Clear statement of the research question or hypothesis]


[Description of the research method]

  • Sample size: [N = X]
  • Time period: [Date range]
  • Scope: [What was included/excluded]
  • Persona(s): User / Admin / Sponsor. Which persona(s) does this research concern?
  • [Limitation 1]
  • [Limitation 2]

What jobs did this research reveal or validate? Fill this in for customer-facing research (interviews, usability, feedback). For analytics-only studies, write “N/A” and move to Findings.

When [situation], customers want to [motivation], so they can [outcome].

What triggers customers to seek a solution?

Trigger: [Describe common struggling moments identified]

ForceTypeEvidence
Push toward
Push away
Pull toward

[Detailed description of the finding]

Evidence:

  • [Data point or quote]
  • [Data point or quote]

[Detailed description of the finding]

Evidence:

  • [Data point or quote]

Top insights from this research:

  1. [Takeaway 1]
  2. [Takeaway 2]
  3. [Takeaway 3]

What should we do based on this research?

  • [Recommendation 1]
  • [Recommendation 2]
  • [Recommendation 3]

Based on this research, we should prioritize:

  1. [Job 1]
  2. [Job 2]

Be explicit about the gaps:

  • [Gap 1]
  • [Gap 2]
  • [Follow-up study 1]
  • [Follow-up study 2]

[Link to raw data, spreadsheet, or detailed analysis]


  • Projects: [Link to related projects]
  • Specs: [Link to related specs]
  • Other Research: [Link to related research]

Last Updated: YYYY-MM-DD